AI Voice Agent New

Let callers talk naturally, instead of pressing buttons. The AI Voice Agent answers in conversation, using your own greeting, notes, and website information — and it only answers from your business's own information, never from another company's.

In short: IVR Solutions' AI Voice Agent answers calls in conversation, checks live booking availability, screens service area by ZIP, takes messages, and transfers to a human when asked. If AI minutes run out, calls fall back to the Phone Tree.
Try it before you buy it. In the portal you can try both the Phone Tree and the AI Agent in Simulated Chat — a dry run with no real call placed — then upgrade when you are ready.

What it can do on a call

Hours, services, pricing

Answer the questions callers ask most, and only volunteer pricing when the caller asks about cost — unless your own notes say otherwise.

Service-area check

Check a ZIP code before promising a visit: standard, extended (a travel fee may apply), or outside your area.

Live availability

List booking services and check real openings in your booking system before saying whether an appointment can be scheduled. EasyAppointments and Acuity are supported, and other booking systems can also be integrated — contact our sales department to discuss yours.

Text a website link

After trying to help on the call, offer to text a link to your own website — only after the caller says yes and confirms the number. Maximum two texts per call.

Take a message

Record the caller's name, callback number, and message for your staff.

Transfer to a human

Connect the caller to a real person as a last resort, or when they specifically ask to talk to someone.

It knows your business — and stays in its lane

And when the AI minutes run out?

Calls fall back to the Phone Tree automatically. Your callers still get a menu, messages, and booking help — never a dead line. Top up $25 or $50 to turn the AI back on; your top-up balance never expires.

See AI pricing →